DEVELOPMENT AND IMPLEMENTATION OF THE STRATEGY FOR THE INCLUSIVE DEVELOPMENT OF A MUSEUM-TYPE INSTITUTION (CASE OF THE NATIONAL RESERVE “ZAMKY TERNOPILLA”)

Abstract

Introduction. The article deals with the relevance of the problem of implementing an inclusive approach invarious spheres of life, including the social, educational, cultural, public sector, etc. The peculiarities of integrating the principles of inclusion into museum-type institutions (cultural sphere) have been analyzed. The specifics of integrating inclusion into the museum space have been outlined, which involves not only physical and information accessibility of institutions but also the preservation of culture, identity, and the co-creation of a cultural space where principles such as respect, equality, justice, tolerance, etc. have been indicated.The purpose of work is to substantiate the Strategy for the inclusive development of museum-type institutions, using the example of the National Reserve “Zamky Ternopillia” (the National Reserve). The Strategy aims to overcome barriers and obstacles to access to the National Reserve’s tourist attractions and cultural services.Scientific novelty of the study lies in the presentation of the case of the National Reserve “Zamky Ternopillia” on the strategy of inclusive development of a museum-type institution. The essence of the concept of “human-centered design” and the stages of its development, as well as the principles of human-centered and universal design have been revealed in the article. The content of the main stages of strategizing the inclusive development of the National Reserve (preliminary, preparatory, analytical, planning, implementation, and monitoring) has been identified and analyzed. Attention is focused on the analysis of the results of the accessibility audit of the National Reserve, which concerned all environmental components: physical and information accessibility; organizational culture, and the level of inclusive competence of the institution’s employees. A three-level inclusivity scale for an objective interpretation of the results of the National Reserve accessibility audit has been developed. A set of methods was used, including author’s questionnaires.Conclusions. Thus, based on the audit findings, the work team developed the Strategy project. Its discussion at the Scientific Council of the National Reserve meeting has been organized. The Strategy’s implementation period has been determined (2024–2029).