THE PRINCIPLE OF INCLUSIVITY IN HUMAN RESOURCE MANAGEMENT OF SOCIAL SERVICES

Abstract

Introduction. The relevance of changing approaches to the implementation of personnel management in social services is substantiated by research results, which indicate the increasing complexity of the content and conditions of professional tasks performed by specialists in wartime conditions. One of the identified directions of such change is the implementation of the principle of inclusivity in working with personnel. Purpose and Objectives of the Article. The purpose of the article is to substantiate the principle of inclusivity in personnel management of social services in the context of adapting the personnel management system to the challenges and conditions of wartime. Results. The authors propose using the DEIB model (Diversity, Equity, Inclusion, and Belonging) as the foundation for building inclusive management in social services. This model has proven its effectiveness in commercial structures. The principle of inclusivity in personnel management in social services is based on recognizing the diversity of staff, with key diversity criteria being cognitive, mental, and age-related aspects. The article outlines the key areas of work for forming inclusive management in social services: 1) informing staff about the principles and values of inclusion in the workplace; 2) conducting research work by managers; 3) implementing practical training activities for staff and management on recognizing diversity, respect, and safety; 4) measuring and monitoring the level of inclusivity within the team. The article also highlights the changes that inclusive personnel management can bring to social services. The authors conclude that the principle of inclusivity in personnel management of social services will help create a personnel system that considers the nature of professional activities of specialists and meets the working conditions of the organization. A key promising direction for further research is the development of diversity indicators for personnel and tools for measuring inclusivity in the organizational environment.